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Core Values

Our core values are member-centered and provider-driven to enable effective treatment and appropriate care coordination for all members.

We value the contribution of individuals with disabilities and respect the rights of all individuals to receive quality services without discrimination and participate in all decisions regarding his or her care.

We place great value on care coordination where services are delivered by health provider teams to engage patients in their health and healthcare, offer health education and coaching for patients and care-givers, and perform activities that focus on developing resources for our members.

We understand the importance of maintaining a strong member-provider relationship. In effect, we see tremendous value in enabling providers with data and information at the point of care to achieve that last mile of delivery and keep the patient engaged after acute events occur.

We value integrity and spending tax dollars in the most appropriate manner. Our policies and procedures put mechanism in place to ensure the reduction of fraud, waste, and abuse.